Frequently Asked Questions

Q: Is there a space available?
A: This varies daily because of patients being admitted and completing the program. Call our facility and you will get an answer for that day.

Q: What Insurance do you take?
A: As a private facility, we accept insurance, (HMSA/Aloha Care and Ohana). However, we can refer inquiries without the proper insurance to other programs.

Q: How do I get in?
A: Call and schedule an appointment to be assessed by our Admissions Professionals.

Q: Where are you located?
A: We are located at 634 Kilani Avenue Suite # 2 Wahiawa HI 96786 For directions click here

Q: What happens if someone completes an assessment but does not meet criteria for admission?
A: Our Professional Staffs will make a referral to the most appropriate level of care based on each individual case.

Q: How does someone get help or treatment for a drug and alcohol problem?
A: HOPE Inc has a 24/7 hotline for service any hour, any day. Once contact has been made, a free assessment is scheduled and held to determine the client's needs.

Q: What training and credentials does your treatment team have?
A: Our treatment team consists of psychiatrists, licensed counselors, nurses, substance, and other supporting administrative

Q: What type of accreditation or licensing does the program have?
A: We are CARF accredited. As a CARF-accredited service provider, we commit to quality improvement, focus on the unique needs of each person the provider serves, and monitor the results of services.

Q: What is the length of stay?
A: Length of stay depends upon the assessment and the recommendations made by the Assessor, but generally run between 4 to 6 months.

Q: What is your treatment philosophy?
A: Our philosophy identifies alcohol abuse and drug abuse as primary, chronic and progressive disorders. These disorders affect the ability to effectively cope with life. As a result, addicts begin a progressive deterioration in all major areas of their lives.

Q: Is treatment gender-specific?
A: CBT/process groups are mixed gender.